THE EFFECT OF COMPETENCE, TRAINING AND CAREER DEVELOPMENT ON EMPLOYEE PERFORMANCE AT PT. CITIBANK
DOI:
https://doi.org/10.56127/jekma.v1i3.418Abstract
This study aims to determine and analyze the effect of Competence, Training and Career Development on the performance of employees of PT. Citibank Jakarta branch. The type of research used is quantitative. The analytical method used is multiple linear regression analysis. In this study, the population and sample were all employees working at the Jakarta branch of PT. Citibank, totaling 40 people. The method of determining the sample is saturated sampling. Data was obtained by distributing questionnaires online using the Google form. The test method uses multiple linear regression and is processed using SPSS version 23. The results show that from the results of the F test that the variables Competency, Training and Career Development have a positive and significant effect on employee performance. The results of the research based on the t test show that only the Competency and Career Development variables have a positive and significant effect on employee performance. While the training variable has a negative and insignificant effect on employee performance. So it can be concluded that competence and career development can improve performance or quality for a company in achieving its goals.
References
Adam, WN, Suryani, W., & Tarigan, ESD (2021). The Influence of Human Resource Development and Employee Competency on Employee Performance at Hotel Niagara Parapat Toba, North Sumatra. Scientific Journal of Management and Business (JIMBI) , 2 (1), 41–50. https://doi.org/10.31289/jimbi.v2i1.463
Ainanur, A., & Tirtayasa, S. (2018). The Effect of Organizational Culture, Competence and Motivation on Employee Performance. Maneggio: Scientific Journal of Master of Management , 1 (1), 1–14. https://doi.org/10.30596/maneggio.v1i1.2234
Angelita Gabriel Wotulo et al. (2018). The Influence of Training, Career Development, and Competence on Employee Performance at Bank Sulutgo Center in Manado. EMBA Journal: Journal of Economics, Management, Business and Accounting Research , 6 (4), 2308–2317.
Dhea Ihya Salsabila, MA (2022). The Influence of Competence, Training and Career Development at PDAM Tirta Taman Sari Madiun Office . September .
Dikri Gifari, & Pancasasti, R. (2019). The Influence of Training, Competence, and Career Development on Employee Performance at PT. Krakatau Steel TBK Dikri. Journal of Management and Business (JUMANIS) , 04 (02), 9–25.
Elizar, E., & Tanjung, H. (2018). Effect of Training, Competence, Work Environment on Employee Performance. Maneggio: Scientific Journal of Master of Management , 1 (1), 46–58. https://doi.org/10.30596/maneggio.v1i1.2239
Endarwita, E., & Herlina, R. (2019). The Effect of Compensation and Career Development on Employee Performance. Journal of Economic Appreciation , 4 (2), 116–125. https://doi.org/10.31846/jae.v4i2.155
Halim, KO, Mona, Loren, E., Wijaya, D., & Siregar, INP (2019). On Employee Performance At Pt Sentosa Plastic Medan . 8 (1), 139–146.
Humaira, F., Agung, S., & Kuraesin, E. (2020). The Effect of Integrity and Career Development on Employee Performance. Manager : Journal of Management Science , 2 (3), 329. https://doi.org/10.32832/manager.v2i3.3706
Keka, MI, Wediawati, T., & Andriana, AN (2021). The Influence of Training, Career Development and Competence on Employee Performance at PT Kaltim Methanol Industry (KMI) in Bontang City. Scientific Journal of Management and Business , Volume 4 (1), 89–94.
Christian, VA (2022). The Influence of Training, Competence, and Career Development on Employee Performance at PT. Nikomas Gemilang DIV. Success of Indonesian Gems. Journal of Education Tambusai , 6 , 11756–11765. https://www.jptam.org/index.php/jptam/article/view/4316%0Ahttps://www.jptam.org/index.php/jptam/article/download/4316/3607
Marjaya, I. (2019). The Influence of Leadership, Motivation, and Training on Employee Performance. Maneggio: Scientific Journal of Master of Management , Vol 2 No.1 .
Ni Komang Dewi Puspa et al. (2021). The Influence of Competence, Training and Career Development on Employee Performance at PDAM Gianyar Regency . 2 , 579–589.
Robby, K., & Angry, E. (2021). The Effect of Career Development, Work Environment and Work Discipline on the Performance of Padang Health Center Employees. MEA Scientific Journal (Management, Economics, And Accounting) , 5 (3), 494–512.
Rosmaini. (2019). The Effect of Competence, Motivation and Job Satisfaction on Employee Performance .
Rosyidawaty, S. (2018). The Influence of Career Development on Employee Performance at Telkomsel West Java Regional Proposed as One of the Requirements for Obtaining a Master of Management Degree Master of Management Study Program Master of Management Study Program, Faculty of Economics and Business, U. E-Proceeding of Management , 5 (1), 428–503 .
Siregar, E. (2018). Factors Influencing Education and Training Management (Training) in the Efforts to Develop Human Resources (HR). Journal of Education Dynamics , 11 (2), 153. https://doi.org/10.33541/jdp.v11i2.812
Sitompul, SS, & Sentosa, W. (2022). The Influence of Career Development, Competence and Training on Employee Performance at PT Maitri Mustika Abadi in Pekanbaru. BANSI Journal-Management Business Journal … , 2 (1). http://rumahjurnal.or.id/index.php/BANSI/article/view/62%0Ahttps://rumahjurnal.or.id/index.php/BANSI/article/download/62/61
Soetrisno, AP, & Gilang, A. (2018). The Effect of Competence on Employee Performance (Study at PT. Telekomunikasi Indonesia Tbk Witel Bandung). JURISMA : Journal of Business & Management Research , 8 (1). https://doi.org/10.34010/jurisma.v8i1.998
Sukmawati, E., Ratnasari, SL, & Zulkifli, Z. (2020). The Effect of Leadership Style, Communication, Training, Work Ethics, and Individual Characteristics on Employee Performance. Journal of Dimensions , 9 (3), 461–479. https://doi.org/10.33373/dms.v9i3.2722
Sign Christian Daniel. (2019). The Effect of Training, Career Development, and Competence on Employee Performance at Pt. Unilever Tbk In Manado Effect of Training , Career Development , and Competence on Employee Performance At Pt. Unilever Tbk in Manado. EMBA Journal , 7 (3), 4124–4133.
Wahyuningsih, S. (2019). Effect of Training in Improving Employee Productivity. Warta Journal Edition , 60 (April), 91–96. http://jurnal.dharmawangsa.ac.id/index.php/juwarta/article/view/413
Wijaya, IK (2018). The Effect of Job Satisfaction on Employee Performance at Cv Bukit Sanomas. Agora , 6 (2), 287109.
