ANALISIS PERBANDINGAN PENGGUNAAN APLIKASI FINTECH DANA DAN OVO BERBASIS ISO 9241-11 MENGGUNAKAN METODE “STATISTICAL PRODUCT AND SERVICE SOLUTION (SPSS)”
DOI:
https://doi.org/10.56127/juit.v3i1.1103Keywords:
DANA; E-wallet; Fintech; OVO; Statistical Product and Service Solution (SPSS)Abstract
Usability is an important aspect in measuring the quality of an application. Applications must have good usability to make it easier for users to operate the application both for use and to obtain the information needed for each user. This study aims to find out how far the application of technological developments in the field of Financial Technology (fintech) DANA and OVO is usable for users based on the usability measurement approach ISO 9241-11 with three measurement indicators, namely effectiveness, efficiency and satisfaction. This research was conducted with data obtained through the help of a questionnaire with a Likert scale consisting of 26 questions grouped into four variables with 400 respondents for each application of 200 respondents based on 7 stages of data testing, namely descriptive statistical test, validity test, test reliability, normality test, variable linearity test, R2 test and the last hypothesis test. The data obtained will be processed and calculated using the help of the Statistical Product and Service Solution version 23 software, with the final result being an average usability value of 53.6% for the DANA application, and 64.4% for the OVO application.
References
Sujarweni, V. Wiratna, 2016 Kupas Tuntas Penelitian Akuntansi Dengan SPSS. Yogyakarta: Pustaka Baru Press Yogyakarta.
Alfidella, S., Kusumo, D. S., & Suwawi, D. D. J. (2015). Pengukuran Usability I-Caring Berbasis ISO 9241-11 Dengan Menggunakan Partial Least Square (PLS). eProceedings of Engineering, 2(1).
Bernards, N. (2019). Tracing mutations of neoliberal development governance: ‘Fintech’, failure and the politics of marketization. Environment and planning A: economy and space, 51(7), 1442-1459.
Fahrmeir, L., Tutz, G., Hennevogl, W., & Salem, E. (1994). Multivariate statistical modelling based on generalized linear models (Vol. 425). New York: Springer-Verlag
Ibrahim, R. (2010). Formalization of the data flow diagram rules for consistencycheck. arXiv preprint arXiv:1011.0278.
Pant, A. (2015). Usability evaluation of an academic library website: experience with the Central Science Library, University of Delhi. The electronic library.
Paulus herdiyatna Evaluasi usability website perpustakaan Universitas Sanata Dharma Yogyakarta menggunakan pedoman reserch-based web design dan usability guidelines 2013 https://repository.usd.ac.id/7670/ diakses pada 2 Mei 2021.
Purwani Istiana Evaluasi Usability Situs Web Perpustakaan 2011 https://www.researchgate.net/publication/275536491_Evaluasi_Usability_Situs_Web_Perpustakaan diakses 2 Mei 2021.
Rahadi, D. R. (2014). Pengukuran usability sistem menggunakan use questionnaire pada aplikasi android. JSI: Jurnal Sistem Informasi (E-Journal), 6(1).
Sensuse, D. I., & Prayoga, S. H. (2012). ANALISIS usability pada aplikasi berbasis web dengan mengadopsi model kepuasan pengguna (user satisfaction). jurnal sistem informasi, 6(1), 70-79. https://jsi.cs.ui.ac.id/index.php/jsi/article/view/278 diakses pada 4 Mei 2021.
Weichbroth, P. (2018, September). Usability attributes revisited: a time-framed knowledge map. In 2018 Federated Conference on Computer Science and Information Systems (FedCSIS) (pp. 1005-1008). IEEE. zz
