AINUL HAQ; AMELIA TRI AMBARUNI; SYARIFUDDIN NASUTION. Service Analysis at Java Laundry Using Servqual and IPA Methods. Jurnal Ilmiah Teknik, [S. l.], v. 4, n. 2, p. 36–53, 2025. DOI: 10.56127/juit.v4i2.2005. Disponível em: https://journal.admi.or.id/index.php/JUIT/article/view/2005. Acesso em: 18 may. 2025.