Simbolon, Rolasnih Lilista, et al. “Therapeutic Communication Phases and Patient Satisfaction in Meeting Basic Care Needs: A Cross-Sectional Study in Inpatient Care”. Jurnal Kesehatan Dan Kedokteran, vol. 5, no. 1, Feb. 2026, pp. 420-31, doi:10.56127/jukeke.v5i1.2602.