STUDI LITERATUR FAKTOR DETERMINAN YANG MEMPENGARUHI TURNOVER INTENTION PADA GEN Z DI BEBERAPA SEKTOR PERUSAHAAN DI INDONESIA
DOI:
https://doi.org/10.56127/jaman.v4i2.1598Keywords:
Generasi Z, turnover intention; work-life balance, work engagement, gaya kepemimpinanAbstract
Penelitian ini bertujuan untuk mengeksplorasi faktor-faktor yang mempengaruhi keinginan berpindah karyawan Generasi Z di tempat kerja. Niat berpindah mengacu pada tingkat kesediaan atau keinginan untuk meninggalkan perusahaan saat ini. Generasi Z adalah kelompok orang yang lahir antara tahun 1996 hingga 2010, yang dicirikan oleh keakraban mereka dengan teknologi, keberagaman, dan media sosial. Menggunakan pendekatan studi literatur, hasil penelitian menunjukkan bahwa faktor utama yang mempengaruhi turnover intention karyawan Generasi Z di Indonesia adalah work-life balance, work engagement, dan gaya kepemimpinan. Studi ini berkontribusi pada literatur yang ada mengenai retensi karyawan dan memberikan implikasi praktis bagi para manajer dan organisasi untuk mempertahankan talenta Generasi Z.
References
Ardi, R., & Anggraini, N. (2022). Predicting turnover intention of indonesian millennials workforce in the manufacturing industry: a PLS-SEM approach. Industrial and Commercial Training. https://doi.org/10.1108/ICT-08-2021-0056
Bakker, A. B., & Demerouti, E. (2007). The job demands‐resources model: State of the art. Journal of Managerial Psychology, 22 (3), 309–328. https://doi.org/10.1108/02683940710733115.
Benítez-Márquez, M.D., Sánchez-Teba, E.M., Bermúdez-González, G., & Núñez-Rydman, E.S. (2021). Generation Z within the workforce and in the workplace: A bibliometric analysis. Frontiers in Psychology, 12, 736820. https://doi.org/10.3389/fpsyg.2021.736820
Bermúdez-González et al., "Leadership and Gen Z: Motivating Gen Z Workers and Their Impact to the Workplace", International Journal of Management Sciences (2018). https://www.arcjournals.org/pdfs/ijmsr/v6-i1/8.pdf
Chillakuri, B. (2020). Workforce 2020: Managing millennials and generation Z in the workplace. Journal of Critical Reviews, 7(19), 2020-2028.
Dolot A. (2018). The characteristics of Generation Z. E-Mentor, 74(4), 44–50. https://doi.org/10.15219/em74.1351
Emerald Insight (2022) Factors that impact on employee turnover intentions: How transformational leadership can help. Development and Learning in Organizations 36(4):41–43
Febi, R. (2021). Pengaruh Gaya Kepemimpinan Transformasional, Kompensasi, dan Karir terhadap Turnover intention pada Karyawan Generasi Z di PT XYZ. Skripsi Universitas Mercu Buana Jakarta. https://repository.mercubuana.ac.id/51889/
G, Y. A. Z. (2023). Pengaruh Work-Life Balance terhadap Turnover intention Karyawan pada Generasi z di Indonesia. Skripsi. Universitas Sumatera Utara.
Gaan, N., & Shin, Y. (2023). Generation Z software employees turnover intention. Current Psychology, 42, 27344-27359. https://doi.org/10.1007/s12144-022-03847-9
Ginting, E. D. J. (2023). Pengaruh Work Life Balance Terhadap Turnover intention Dengan Job Satisfaction Sebagai Variabel Intervening (Studi Pada RSI UNISMA Malang Tahun 2023). Skripsi. Universitas Islam Negeri Maulana Malik Ibrahim Malang.
Hardian V., & Hermawan E. (2022). Gaya Kepemimpinan Transformatif untuk Gen Z. Jurnal Manajemen Bisnis Indonesia (JMBI), 9 (3), 1-10. https://www.researchgate.net/publication/373231728_GAYA_KEPEMIMPINAN_TRANSFORMATIF_UNTUK_GEN_Z/fulltext/64e170771351f5785b74b6ce/GAYA-KEPEMIMPINAN-TRANSFORMATIF-UNTUK-GEN-Z.pdf
Hom, P. W., Lee, T. W., Shaw, J. D., & Hausknecht, J. P. (2012). One hundred years of employee turnover theory and research. Journal of Applied Psychology, 97(3), 414-443.
Kartikaningrum, Eka D. (2015). Panduan Penyusunan Studi Literatur. Mojokerto: Lembaga Penelitian dan Pengabdian Masyarakat Politeknik Kesehatan Majapahit.
Kusumawati, E., Sofiah, D., Prasetyo, Y. (2021). Keterikatan kerja dan tingkat intensi turnover pada karyawan generasi milenial dan Gen Z. Jurnal Penelitian Psikologi, 2 (2), 100 – 111
Lee, T. W., & Mitchell, T. R. (1994). An alternative approach: The unfolding model of voluntary employee turnover. Academy of Management Review, 19(1), 51-89.
Mahmoud, A.B., Reisel, W.D., Elrefaei, L.A., & El-Bassiouny, N.E.M. (2021). Generational differences in work values: A comparative study of millennials versus generation Z in Egypt. Journal of Business Research, 128, 476-486. https://doi.org/10.1016/j.jbusres.2020.11.057
Indrasari, Meithiana. (2017). Kepuasan Kerja Dan Kinerja Karyawan: Tinjauan Dari Dimensi Iklim Organisasi, Kreativitas Individu, Dan Karakteristik Pekerjaan. Sidoarjo: Indomedia Pustaka.
Mitchell, T. R., Holtom, B. C., Lee, T. W., Sablynski, C. J., & Erez, M. (2001). Why people stay: Using job embeddedness to predict voluntary turnover. Academy of Management Journal, 44(6), 1102-1121
Mobley, W.H. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62(2), 237-240.
Oxford Economics (2014). The Cost of Brain Drain: Understanding the financial impact of staff turnover. Retrieved from https://www.oxfordeconomics.com/my-oxford/projects/264283
Pinandito I.S., & Savira A.W. (2022). Peran Empowering Leadership terhadap Intensi Turnover Karyawan Gen Z di Indonesia. Gadjah Mada Journal of Professional Psychology (GamaJPP), 8 (2), 1-14. https://jurnal.ugm.ac.id/gamajpp/article/view/76719
Pradana, M., & Salehudin, I. (2019). Work-life balance and turnover intention among generation Z in Indonesia. International Journal of Business and Society, 20(3), 1069-1084.
Prasetyo, A. B., & Setiawan, J. L. (2020). Pengaruh Keterkaitan Kerja dan Kepuasan Kerja terhadap Turnover intention pada Generasi Z. Jurnal Manajemen Bisnis, 7(1), 1-12.
Putranti, Honorata R.D. (2021). Turnover Intention. Jawa Tengah: Eureka Media Aksara
Rahmawati, N., & Kusuma, H. E. (2021). Pengaruh Keterkaitan Kerja terhadap Turnover intention pada Generasi Z dengan Komitmen Organisasi sebagai Variabel Mediasi. Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi), 5(2), 263-276.
Raslie, N.A., & Ting, H.W.R. (2021). Generation Y versus generation Z: Expectations from employers in Malaysia’s private sector organizations. International Journal of Innovation Management. https://doi.org/10.1142/S136391962150038X
Ridley, Diana. (2012). The Literature Review: A Step-by-Step Guide for Students. UK: Sheffield University.
Rizal, M. F., & Sutrisno, L. (2020). The effect of work-life balance on turnover intention mediated by job satisfaction and organizational commitment: A study of generation Z in Indonesia. Journal of Asian Finance, Economics and Business, 7(10), 1025-1034.
Sani Supriyanto, A. (2023). Analisis Pengaruh Work-Life Balance dan Pengembangan Karier Terhadap Turnover intention dengan Job Satisfaction sebagai Variabel Mediasi (Studi pada Karyawan PT. XYZ). Jurnal Dinamika Manajemen, 11(1), 1-12
Sari, D. P., & Wijaya, T. (2019). Pengaruh Keterkaitan Kerja terhadap Turnover intention pada Generasi Z di PT XYZ. Jurnal Manajemen Indonesia, 19(3), 205-214
Sari, D., Pratama, A., & Kusumawati, A. (2021). The effect of work-life balance on turnover intention among generation Z employees in Indonesia: A case study of PT XYZ. Unpublished manuscript
Schaufeli, W.B., & Bakker, A.B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.
Schaufeli, W.B., Salanova, M., González-Romá, V., & Bakker, A.B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92.
Septiawan, B., & Masrunik, E. (2020). Motivation of generation Z at work. Jurnal Studi Manajemen dan Bisnis, 7(2), 74-82.https://journal.trunojoyo.ac.id/jsmb/article/download/9044/5098
Steel RP (2002) Turnover theory at the empirical interface: problems of fit and function. Acad Manag Rev 27(3):346–360
Steel RP, Lounsbury JW (2009) Turnover process models: review and synthesis of a conceptual literature. Hum Resour Manag Rev 19(4):271–282
Suganda, U. K. (2022). Reducing turnover intention: The mediating role of work-life balance and organizational commitment. International Journal of Business Ecosystem & Strategy, 4(3), 01-12.
Wahyuni, D., & Ikhwan., K. (2022). Literature Study of Factors Affecting Employee Turnover intentions in Indonesia. Journal of Management, Accounting, General Finance and International Economic Issues.
Wijaya, A., & Setiawan, M. (2021). The influence of work-life balance and job satisfaction on turnover intention among generation Z employees in Indonesia. Journal of Economics and Business, 4(1), 1-8
Wijoyo et al (2020). Gaya Kepemimpinan Otokratis dan Stres Kerja dalam Mempengaruhi Turnover intention pada Generasi Z di PT ABCD. Jurnal Penelitian Wirausaha (JPW), 4(1), 1-10. http://ejurnal.stieipwija.ac.id/index.php/jpw/article/view/747
Wulandari, Agustina & Listiarini, Aprilia & Palit, Grace & Rohman, Abdul. (2023). Burnout, Leadership, and Turnover intention among Generation Z in Mining Industry. International Journal of Innovation, Creativity and Change, 17. 1-26.
Zed, Mestika. (2008). Metode Penelitian Kepustakaan. Jakarta: Yayasan Obor Indonesia
Zimmer C. (2019). Getting to know Gen Z: exploring middle and high schoolers’ expectations for higher education. Medical Science Educator, 29(4), 1087–1095.
Zimmerman RD et al. (2019) Is turnover contagious? The impact of collective turnover on individual-level voluntary exit decisions. J Appl Psychol 104(12):1536–1550